Care & Support Work (Aged Care & Home Care) - Professional Certificate
Course Overview
This comprehensive Care & Support Work Programme is designed to prepare learners for real-world roles in health and social care settings. The course combines strong theoretical foundations, practical insight, and professional standards, equipping learners with the knowledge, confidence, and competence required to deliver safe, compassionate, and person-centred care across a wide range of settings.
WHO THIS COURSE IS FOR
This
programme is suitable for:
- Aspiring Care Workers / Support
Workers
- Individuals seeking work in aged care
or home care
- Career changers entering the healthcare
& care sector
- Migrants preparing for care-related
roles
- Existing carers seeking structured
upskilling
- Agency and home-care staff
No previous
healthcare qualification is required.
WHAT YOU WILL LEARN
By
completing this course, learners will be able to:
- Provide safe, person-centred care
with dignity and respect
- Support personal care, mobility and
daily living activities
- Communicate effectively with older
people, families and care teams
- Understand and respond to dementia-related
needs and behaviours
- Apply infection prevention and hygiene
principles
- Support medication safety within
non-licensed roles
- Recognise deterioration and escalate
concerns appropriately
- Maintain clear and professional care
documentation
- Demonstrate professional conduct and
safeguarding awareness
- Prepare confidently for care-sector
employment
COURSE STRUCTURE
The course
is delivered online and consists of 12 structured modules:
- Introduction to Care & Support Work
- Person-Centred Care, Dignity &
Respect
- Communication Skills in Care Settings
- Personal Care & Daily Living Support
- Mobility, Transfers & Falls
Prevention
- Dementia Care Essentials
- Medication Support & Safety
(Non-Licensed Role)
- Infection Prevention & Hygiene
- Recognising Deterioration &
Escalation
- Documentation, Reporting &
Safeguarding
- Professional Conduct & Workplace
Readiness
- Employability & Career Preparation
Each module
includes practical scenarios, case studies and workplace-relevant tasks.
Minimum age: 18 years
Basic literacy and numeracy skills
A genuine interest in working in health or social care
No prior experience required (ideal for beginners and career-changers)
Flexible study duration
Typically completed within 4-6 months, depending on learner pace
Self-paced learning designed to fit around work and personal commitments
Online, flexible learning
-
Structured core reading materials
-
Clear module progression
-
Designed for independent learning with academic and learner support available
Accessible from anywhere in the world.
Module-based MCQs
-
Reflective assignments linked to real-world care practice
-
Continuous assessment approach (no final exam pressure)
Assessments are designed to develop understanding, reflection, and professional judgement.
Successful learners can progress to:
-
Employment in care, support, and health assistant roles
-
Further vocational or academic study in health and social care
-
Higher-level diplomas and specialist care training
The course is aligned with UK care standards and supports both employment and further learning pathways.
Upon successful completion, learners are awarded a Professional Certificate in Care & Support Work, issued by the training provider, ACQ London.
The programme is aligned with UK care standards and designed to support progression into recognised vocational qualifications and employment within the care sector.
